Adaptive AI Deployment Engineer (Customer-Facing)

Theory Ventures; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

BackOps AI seeks a Forward Deployed Engineer in San Francisco to join our engineering team and work directly with customers to deploy adaptive AI-driven systems in real-world operations. The role blends systems building with client collaboration in a hybrid setup, delivering immediate production impact.

You will own projects from discovery through deployment, translating field insights into robust software that connects our AI platform with customer infrastructure.

Qualifications

• Strong full-stack development skills (Python, JavaScript, or similar).
• Experience in customer-facing, client delivery, or partner-facing roles.
• Ability to thrive in fast-moving, resource-constrained, startup environments.
• Fast learner who can adapt quickly to new tools, domains, and requirements.
• High ownership mindset with the ability to take problems from discovery through deployment.
• Excellent communication skills with both technical and non-technical stakeholders.

Responsibilities

• Partner deeply with customers and operators to understand real-world workflows and operational complexity.
• Translate on-the-ground insights into system behavior and product improvements.
• Scope, design, and deploy adaptive AI agents that evolve with customer environments.
• Build and integrate production-ready applications that connect our AI platform to customer infrastructure.
• Develop demos, prototypes, and workflows that showcase how adaptive agents solve real operational problems.
• Debug edge cases in live deployments and turn learnings into actionable product intelligence.
• Ensure reliability, safety, and performance of AI agents operating in fast-moving, high-stakes environments.
• Build trusted, long-term customer relationships where both you and the deployed systems grow alongside the customer.

Skills

Full-stack dev

Customer-facing

Startup experience

Communication

Ownership mindset

Job description

BackOps AI seeks a Forward Deployed Engineer in San Francisco to join our engineering team and work directly with customers to deploy adaptive AI-driven systems in real-world operations. The role blends systems building with client collaboration in a hybrid setup, delivering immediate production impact.

You will own projects from discovery through deployment, translating field insights into robust software that connects our AI platform with customer infrastructure.