Customer-First Universal Banker I

First Federal Bank of LA; Lake Charles (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

First Federal Bank of Louisiana is seeking a Universal Banker I at our McNeese Office in Lake Charles, LA. You will serve new and existing customers, handling teller and basic account duties with courtesy and professionalism.

Responsibilities include greeting customers, processing deposits and withdrawals, and cross-selling bank products while supporting branch staff and maintaining accurate cash handling procedures in a fast-paced retail banking environment.

Qualifications

• High school diploma or GED is required.
• Minimum six months cash handling and customer service experience.
• Strong communication and interpersonal skills essential.

Responsibilities

• Greets customers in person and by telephone; identifies banking needs.
• Processes deposits and withdrawals; handles checks and cash accurately.
• Maintains cash drawer and ensures daily balancing and logs.
• Cross-sells banking products and services to customers as appropriate.
• Provides support to branch staff and adheres to Customer Service Standards.

Skills

Cash handling

Customer service

Communication

Education

High School Diploma or GED

Job description

First Federal Bank of Louisiana is seeking a Universal Banker I at our McNeese Office in Lake Charles, LA. You will serve new and existing customers, handling teller and basic account duties with courtesy and professionalism.

Responsibilities include greeting customers, processing deposits and withdrawals, and cross-selling bank products while supporting branch staff and maintaining accurate cash handling procedures in a fast-paced retail banking environment.