Customer-Centric Banker I | Teller & Service Specialist

First-Federal-Bank-of-Louisiana; Oakdale (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

First Federal Bank of Louisiana seeks a Universal Banker I at the Oakdale office to handle teller transactions, assist customers with financial needs, and support branch staff. You will perform cash handling, deposits, withdrawals, and basic account maintenance with accuracy and courtesy.

The role emphasizes cross-selling banking products, compliance with policies, and delivering high-quality customer service in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Minimum of six months cash handling and customer service experience.
• Previous bank teller experience preferred, but not required.

Responsibilities

• Greet customers in person and by phone, determine needs, and route inquiries.
• Accept deposits and issue receipts; verify cash and endorsements.
• Process withdrawals, transfers, and basic account maintenance.
• Cross-sell bank products and refer to specialists as appropriate.
• Balance cash drawer daily and maintain logs for currency, checks, and cards.
• Ensure compliance with bank policies, BSA procedures, and privacy rules.

Skills

Cash handling

Customer service

Retail banking

Education

High School Diploma or GED

Job description

First Federal Bank of Louisiana seeks a Universal Banker I at the Oakdale office to handle teller transactions, assist customers with financial needs, and support branch staff. You will perform cash handling, deposits, withdrawals, and basic account maintenance with accuracy and courtesy.

The role emphasizes cross-selling banking products, compliance with policies, and delivering high-quality customer service in a fast-paced environment.