Customer-First Teller: Banking Solutions & Growth

PNC Financial Services Group, Inc.; Lyndhurst (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical and vision coverage

401(k) with company match

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. in Lyndhurst, OH is hiring a Teller to deliver a standout customer experience and process diverse customer interactions. You will educate customers on banking options, identify opportunities, and refer to branch staff to meet needs. The role emphasizes responsive service and usage of technology to enhance transactions.

The position is in-office at Lyndhurst with base pay information disclosed and incentive eligibility based on performance and company metrics.

Qualifications

• No university/college degree required; experience may compensate.
• Typical teller duties and product knowledge applied to customer interactions.

Responsibilities

• Delivers a unique customer experience and processes customer interactions.
• Educates customers on alternatives and leverages technology to assist transactions.
• Identifies banking opportunities during conversations and makes appropriate referrals.
• Performs lobby engagement activities and positions PNC products to meet customer needs.
• Applies product and procedural knowledge to solve customer problems and ensures accurate operations.

Skills

Customer Focused

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Effective Communications

Job description

PNC Financial Services Group, Inc. in Lyndhurst, OH is hiring a Teller to deliver a standout customer experience and process diverse customer interactions. You will educate customers on banking options, identify opportunities, and refer to branch staff to meet needs. The role emphasizes responsive service and usage of technology to enhance transactions.

The position is in-office at Lyndhurst with base pay information disclosed and incentive eligibility based on performance and company metrics.