Customer-First Teller: Cash Handling & Service

Trustmark Bank; Fairhope (AL); On-site; USD 21,000 - 25,000; Full time

Job summary

Trustmark Bank in the United States seeks a friendly teller to handle deposits, withdrawals, and a variety of non-cash transactions while ensuring accuracy and security. You will greet customers warmly, reference referrals, and support daily cash handling at the counter.

The role requires basic math, 6+ months of customer service experience, and the ability to balance a busy teller window. A high school diploma or GED is required. This is an on-site position in Fairhope, AL.

Qualifications

• High school diploma or GED required.
• At least 6 months customer service experience.
• Basic math knowledge and accurate transaction processing.
• Detail oriented with ability to balance transactions.
• Teamwork and effective communication required.
• Strong customer service and sales skills.
• Professional appearance and interaction with customers essential.
• Ability to greet the public and refer customers to appropriate staff.
• Proficient in basic computer tasks and internal systems.
• Able to pass Teller Simulation test and handle routine lifting.

Responsibilities

• Represent Trustmark professionally to customers, processing deposits and withdrawals.
• Safeguard bank assets and balance the teller window daily within policy guidelines.
• Refer customers to appropriate staff for additional products and services.
• Process various transactions including night drops, ATM deposits, wires, and checks.
• Perform additional duties as assigned.

Skills

Customer service

Sales skills

Math concepts

Attention to detail

Teamwork

Communication

Professional appearance

Referral capabilities

Basic computer skills

Teller simulation test

Balancing

Physical stamina

Education

High school diploma or GED

Job description

Trustmark Bank in the United States seeks a friendly teller to handle deposits, withdrawals, and a variety of non-cash transactions while ensuring accuracy and security. You will greet customers warmly, reference referrals, and support daily cash handling at the counter.

The role requires basic math, 6+ months of customer service experience, and the ability to balance a busy teller window. A high school diploma or GED is required. This is an on-site position in Fairhope, AL.