Customer-First Team Member — Fast-Paced Kitchen

Potbelly Sandwich Works; Lake Orion (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works is hiring friendly, outgoing associates to deliver fast, friendly service in a bustling environment. Earnings include a base pay between $13.75 and $14.25 per hour plus digital tips, with comprehensive benefits and a schedule that supports work-life balance.

Candidates should be 16+ with strong communication skills, comfort working in a kitchen, and the ability to stand for long periods.

Qualifications

• Customer-first mindset in fast-paced environment.
• Strong written and verbal communication skills.
• Ability to thrive in a bustling kitchen setting.
• Ability to manage allergens (peanuts, egg, dairy, gluten, soy, shellfish).
• Must be at least 16 years old.

Responsibilities

• Work multiple stations as directed by Shift Leader or Manager.
• Comply with health and safety standards for food and cleanliness.
• Restock food line, chips and cooler.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream).
• Use slicer for food prep if 18 or older.
• Clean tables, counters, floors, kitchen and utensils; take out trash.
• Operate cash register and handle cash procedures.
• Handle customer complaints/issues effectively.
• Take delivery/catering/pickup orders by phone.
• Other duties as assigned.

Skills

Customer service

Strong communication

Team player

Ability to stand/walk long time

Ability to lift up to 50 pounds

Kitchen environment experience

Knife skills a plus

Job description

Potbelly Sandwich Works is hiring friendly, outgoing associates to deliver fast, friendly service in a bustling environment. Earnings include a base pay between $13.75 and $14.25 per hour plus digital tips, with comprehensive benefits and a schedule that supports work-life balance.

Candidates should be 16+ with strong communication skills, comfort working in a kitchen, and the ability to stand for long periods.