Customer-First Store Leader

Dollar General Corporation; Kettering (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, and assist with deposits and paperwork.

You will handle opening/closing, staff scheduling, training, safety meetings, and ensure planogram compliance. The role emphasizes cash handling accuracy, asset protection, and delivering excellent service across daily

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Effective interpersonal and communication skills.
• Ability to read and interpret documents and procedures.

Responsibilities

• Provide superior customer service leadership; greet customers, operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Cash handling & cashier accountability

Merchandise presentation

Inventory control

Training and supervision

Safety compliance

Communication skills

Problem solving

Cash register operations

Education

High school diploma or equivalent

Retail supervisory experience preferred

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, organized store with a customer-first focus. Under the Store Manager's direction, you will supervise staff, manage merchandise presentation, and assist with deposits and paperwork.

You will handle opening/closing, staff scheduling, training, safety meetings, and ensure planogram compliance. The role emphasizes cash handling accuracy, asset protection, and delivering excellent service across daily