Customer-First Sales Specialist

Belk; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking a Sales Associate to deliver an exceptional customer experience by advising on merchandise, building relationships, and processing transactions. This hourly role emphasizes sales performance, friendly service, and teamwork within a fast-paced retail environment.

The position requires availability for nights, weekends, and holidays, with responsibilities spanning customer engagement, product recommendations, and operational support to meet store objectives.

Qualifications

• Prior retail or customer service experience is preferred.
• Ability to learn product knowledge quickly.
• Friendly, approachable demeanor.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greet and assist customers, creating a welcoming shopping experience.
• Provide product recommendations and drive sales.
• Process transactions accurately and handle inquiries.
• Maintain attractive selling areas, signage, and cleanliness.
• Share product knowledge and stay informed on promotions.
• Support store operations with fulfillment and pricing tasks.
• Follow security procedures and prevent shrink.
• Collaborate with teammates to achieve store goals.

Skills

Customer service

Sales-oriented

Communication

Technology savvy

Teamwork

Flexibility

Tools

Windows OS

Smart devices

Job description

Belk is seeking a Sales Associate to deliver an exceptional customer experience by advising on merchandise, building relationships, and processing transactions. This hourly role emphasizes sales performance, friendly service, and teamwork within a fast-paced retail environment.

The position requires availability for nights, weekends, and holidays, with responsibilities spanning customer engagement, product recommendations, and operational support to meet store objectives.