Guest Experience Specialist

Belk; Spanish Fort (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional Development

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales, maintains presentation standards, and collaborates with store operations to meet objectives.

The position emphasizes building relationships, loyalty, and customer satisfaction while contributing to a friendly store environment and team success.

Qualifications

• Demonstrated commitment to customer service and achieving store objectives.
• Ability to quickly learn product knowledge and company policies.
• Strong communication and interpersonal skills.

Responsibilities

• Greet, engage, and assist customers with personalized service.
• Apply suggestive selling techniques and recommend products to meet needs.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain attractive selling areas and ensure correct signage and cleanliness.
• Stay informed on products, promotions, and store events to provide accurate information.
• Support store operations including fulfillment, pricing, and inventory tasks.

Skills

Customer service

Communication

Ownership

Technology friendly

Flexible schedule

Lift 40 lbs

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. This hourly role drives sales, maintains presentation standards, and collaborates with store operations to meet objectives.

The position emphasizes building relationships, loyalty, and customer satisfaction while contributing to a friendly store environment and team success.