Customer-First Retail Sales Specialist

Costello's Ace Hardware; Salisbury (MD); On-site; USD 16,531 - 20,664; Full time

Job summary

Costello's Ace Hardware in Salisbury, Maryland is hiring for a customer service role. The ideal candidate will provide excellent service through interactions with customers, answering questions, and assisting in locating merchandise. Responsibilities also include managing transactions at the register and ensuring operational goals are met.

A High School Diploma is required, and while previous retail experience is preferred, it is not mandatory. Candidates must be able to work flexible schedules and lift up to 50 pounds comfortably.

Qualifications

• Previous retail experience preferred, but not required.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to lift and carry up to 50 pounds.

Responsibilities

• Use the E.C.E.T. process with every customer interaction.
• Aid customers in locating merchandise in store.
• Ring each transaction accurately.
• Ensure all shipments are packed out in their proper homes.

Skills

Customer service skills

Communication skills

Teamwork

Flexibility

Math skills

Computer skills

Education

High School Diploma or equivalent

Job description

Costello's Ace Hardware in Salisbury, Maryland is hiring for a customer service role. The ideal candidate will provide excellent service through interactions with customers, answering questions, and assisting in locating merchandise. Responsibilities also include managing transactions at the register and ensuring operational goals are met.

A High School Diploma is required, and while previous retail experience is preferred, it is not mandatory. Candidates must be able to work flexible schedules and lift up to 50 pounds comfortably.