Customer-First Sales Specialist

Costello's Ace Hardware; Rocky Point (NY); On-site; USD 28,000 - 38,000; Full time

Job summary

Costello's Ace Hardware is hiring for a customer-facing associate to greet shoppers, answer questions, and help with store services from paint to keys. You will ring up transactions, enroll loyalty programs, and keep your area neat, stocked, and priced correctly.

You’ll participate in daily huddles, follow the E.C.E.T. process, and assist in training peers while upholding safety and merchandising standards.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle transactions accurately at the cash register.
• Willingness to learn product knowledge and selling skills.

Responsibilities

• Greet customers and respond to inquiries with a helpful attitude.
• Assist customers with store services and merchandising tasks.
• Ring up purchases, enroll loyalty programs, and process returns as needed.

Skills

Customer service

Cash handling

Merchandising

POS system

Teamwork

Tools

POS Software

Job description

Costello's Ace Hardware is hiring for a customer-facing associate to greet shoppers, answer questions, and help with store services from paint to keys. You will ring up transactions, enroll loyalty programs, and keep your area neat, stocked, and priced correctly.

You’ll participate in daily huddles, follow the E.C.E.T. process, and assist in training peers while upholding safety and merchandising standards.