Customer-First Retail Sales Specialist

Costellos Ace; Selbyville (DE); On-site; USD 21,000 - 23,000; Full time

Job summary

Costellos Ace in Selbyville, DE is hiring a Retail Associate to support daily store operations and assist customers on the sales floor. You will greet customers, answer questions, and help with procedures and policies while maintaining a neat, stocked, and price-accurate area.

You will participate in daily huddles, be ready to learn product knowledge, and help with ringing transactions and loyalty sign-ups. The role requires teamwork, flexibility, and the ability to lift up to 50 pounds.

Qualifications

• High school diploma or equivalent.
• Previous retail experience preferred, but not required.
• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to lift and carry up to 50 pounds.
• Basic math and computer skills.

Responsibilities

• Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
• Greet every customer you make eye contact with, anywhere in the store
• Answer customers questions and provide information on procedures and policies
• Be at your workstation on time
• Be customer ready whenever you are on the stage/sales floor
• Maintain awareness of all promotions and advertisements
• Assist in the training and development of peers
• Uphold merchandising and store cleanliness standards

Skills

Customer service

Communication

Teamwork

Flexible schedule

Lifting capability

Basic math/computers

Retail knowledge

Eye contact greeting

Education

High School Diploma or equivalent

Job description

Costellos Ace in Selbyville, DE is hiring a Retail Associate to support daily store operations and assist customers on the sales floor. You will greet customers, answer questions, and help with procedures and policies while maintaining a neat, stocked, and price-accurate area.

You will participate in daily huddles, be ready to learn product knowledge, and help with ringing transactions and loyalty sign-ups. The role requires teamwork, flexibility, and the ability to lift up to 50 pounds.