Customer-Centric Retail Sales Associate

Costellos Ace; Cambridge (MD); On-site; USD 21,000 - 26,000; Part time

Job summary

Costellos Ace in Cambridge, MD is seeking a retail associate to provide outstanding customer service on the sales floor. You will greet customers, answer questions, and guide them through promotions while maintaining a clean, organized workspace.

The role emphasizes teamwork, accuracy at registers, and readiness for daily goals in a fast-paced store environment. Must have a high school diploma or equivalent and be able to lift up to 50 pounds.

Qualifications

• High School Diploma or equivalent required.
• Prior retail experience preferred but not required.
• Excellent customer service skills are mandatory.
• Strong communication and interpersonal abilities are essential.
• Able to work effectively in a team and adapt to a flexible schedule.
• Must be able to lift and carry up to 50 pounds and handle basic math tasks.

Responsibilities

• Use the E.C.E.T. process with EVERY customer interaction.
• Greet every customer you make eye contact with, anywhere in the store.
• Answer customers questions and provide information on procedures and policies.
• Be at your workstation on time and ready to work.
• Be customer ready whenever you are on the stage/sales floor.
• Maintain awareness of all promotions and advertisements.
• Recommend related items when appropriate and execute the sales process.
• Keep your area neat, clean, stocked and priced properly.
• Execute the daily operational goals and priorities assigned by store management.
• Assist in the training and development of peers.
• Participate in daily huddle meetings and uphold store standards.

Skills

Customer service

Communication skills

Teamwork

Flexible schedule

Lifting up to 50 lbs

Math & computer skills

Education

High School Diploma or equivalent

Job description

Costellos Ace in Cambridge, MD is seeking a retail associate to provide outstanding customer service on the sales floor. You will greet customers, answer questions, and guide them through promotions while maintaining a clean, organized workspace.

The role emphasizes teamwork, accuracy at registers, and readiness for daily goals in a fast-paced store environment. Must have a high school diploma or equivalent and be able to lift up to 50 pounds.