Customer-First Retail Sales Specialist

KIRKLAND; Ashwaubenon (WI); On-site; USD 25,000 - 38,000; Full time

Job summary

Kirkland's Home is seeking a Sales Associate who will deliver an exceptional shopping experience and support operations and merchandising under management direction. The role involves selling, cashiering, replenishing, floorsets, and cleaning to drive sales and maintain store standards.

Responsibilities include greeting customers with enthusiasm, educating on loyalty programs and promotions, and maintaining inventory and presentation.

Qualifications

• Energetic and people-oriented.
• Able to communicate clearly in writing and verbally.
• Flexible schedule including weekends and evenings.
• Comfortable with ladders and stocking merchandise.

Responsibilities

• Provide exceptional customer service in store and online.
• Engage customers with selling behaviors and greeting guests enthusiastically.
• Educate customers on loyalty programs, promotions, and merchandise to build baskets.
• Maintain an organized salesfloor and stockroom; ensure pricing accuracy and inventory levels.
• Support branding by respectful, professional interactions with customers and coworkers.
• Aim to meet or exceed goals related to company programs and initiatives.
• Assist in receiving merchandise safely and efficiently; maintain floorsets and cleanliness.
• Operate POS systems and handle transactions accurately.

Skills

Customer service

Communication

Team player

Sales oriented

Job description

Kirkland's Home is seeking a Sales Associate who will deliver an exceptional shopping experience and support operations and merchandising under management direction. The role involves selling, cashiering, replenishing, floorsets, and cleaning to drive sales and maintain store standards.

Responsibilities include greeting customers with enthusiasm, educating on loyalty programs and promotions, and maintaining inventory and presentation.