Customer-First Retail Sales Pro – Full-Time

Macy's, Inc.; Niles (OH); On-site; USD 21,000 - 27,000; Full time

Job summary

Macy’s in Niles, OH is seeking a Retail Sales Associate to deliver warm, personalized service while driving sales. You’ll greet customers, understand their needs, and connect them with the right products on the floor or in fitting rooms.

You’ll stay focused on meeting daily goals and contributing to a welcoming shopping environment. Flexible availability, including weekends and holidays, is required. Macy’s offers competitive pay, benefits, and opportunities for growth.

Qualifications

• Flexibility to work days, evenings, weekends and holidays.
• Strong customer-focused communication and interpersonal skills.
• Ability to learn product knowledge and apply it in selling.
• Comfort with using a cash register and basic POS systems.

Responsibilities

• Greet customers and assess their needs to recommend products.
• Build relationships to create memorable shopping experiences and drive sales.
• Maintain clean, organized selling spaces and properly merchandise products.
• Promote Macy’s loyalty program and current promotions during transactions.
• Collaborate with teammates to meet daily sales goals and provide great service.

Skills

Customer service

Sales experience

Cashier skills

Team player

Tools

POS system

Job description

Macy’s in Niles, OH is seeking a Retail Sales Associate to deliver warm, personalized service while driving sales. You’ll greet customers, understand their needs, and connect them with the right products on the floor or in fitting rooms.

You’ll stay focused on meeting daily goals and contributing to a welcoming shopping environment. Flexible availability, including weekends and holidays, is required. Macy’s offers competitive pay, benefits, and opportunities for growth.