Customer Experience Pro - Retail Floor

Goodwill Industries of Middle Tennessee; Springfield (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Industries of Middle Tennessee is seeking a Retail Sales Floor Associate in Springfield to help create a welcoming shopping environment and support store operations. You will assist customers, process transactions, and maintain clean, organized merchandise while following Goodwill policies.

The role requires flexibility to work evenings, weekends, and holidays and contributes to a mission-driven retail experience in a nonprofit setting.

Qualifications

• Customer service skills in a retail setting.
• Ability to follow store policies and safety guidelines.
• Basic math and cash-handling accuracy.

Responsibilities

• Deliver friendly, respectful shopper service; greet and assist every shopper.
• Maintain store readiness through basic housekeeping, recovery, and merchandising.
• Ensure accurate transactions and smooth front-end flow at registers.

Skills

Customer service

Point-of-sale

Merchandising

Basic math

Flexibility

Education

High School Diploma or equivalent

Tools

Cash handling

Job description

Goodwill Industries of Middle Tennessee is seeking a Retail Sales Floor Associate in Springfield to help create a welcoming shopping environment and support store operations. You will assist customers, process transactions, and maintain clean, organized merchandise while following Goodwill policies.

The role requires flexibility to work evenings, weekends, and holidays and contributes to a mission-driven retail experience in a nonprofit setting.