Customer-First Retail Sales Associate

R301US Hibbett Retail, Inc.; Cleveland (OH); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Cleveland, OH is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable across product areas, promote promotions, and create a positive shopping experience for long-time customers.

The role emphasizes exceeding sales targets, adherence to company policies, and active participation in store operations and team meetings.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and multi-tasking ability.
• Team-player committed to outstanding service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers in-store.
• Promote and sell services and merchandise.
• Set goals to grow selling skills and track sales.
• Follow company policies and standards in manuals.
• Assist in daily store operations, shipments, and maintenance.
• Present merchandise to promote sales and communicate needs to management.
• Aim to exceed sales targets.
• Attend staff meetings and tech clinics.
• Protect assets and report potential fraud.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Cleveland, OH is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become knowledgeable across product areas, promote promotions, and create a positive shopping experience for long-time customers.

The role emphasizes exceeding sales targets, adherence to company policies, and active participation in store operations and team meetings.