Dynamic Sales Associate - Drive Sales & Stellar Service

R301US Hibbett Retail, Inc.; Cleveland (OH); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Cleveland, Ohio seeks a Sales Associate to provide quality customer service and drive product sales.

You will become knowledgeable in our product areas, promote every sale and promotion, and serve as an ambassador of the brand, creating a unique customer experience that helps acquire and retain loyal customers. This on-site role reports to the Store Manager, operates in a fast-paced environment, and requires a proactive, detail-oriented team player who can meet sales

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills; ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to multitask with precision.
• Team-player who is passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-starter

Initiative

Attention to detail

Team player

Selling merchandise

Job description

Hibbett Retail, Inc. in Cleveland, Ohio seeks a Sales Associate to provide quality customer service and drive product sales.

You will become knowledgeable in our product areas, promote every sale and promotion, and serve as an ambassador of the brand, creating a unique customer experience that helps acquire and retain loyal customers. This on-site role reports to the Store Manager, operates in a fast-paced environment, and requires a proactive, detail-oriented team player who can meet sales