Retail Sales Associate: Customer Experience Champion

Hibbett, Inc.; Jackson (OH); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett, Inc. in Jackson, OH seeks a Sales Associate to deliver quality customer service, drive product sales, and promote merchandise across departments.

The role requires knowledge of products and adherence to store policies to create a standout customer experience. Responsibilities include assisting customers, promoting services, meeting sales goals, supporting daily store operations, and participating in staff meetings.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail.

Responsibilities

• Provide extraordinary customer service and assist customers as they enter the store.
• Promote and sell services and merchandise.
• Set sales goals and track selling progress.
• Uphold company policies and manuals.
• Assist daily store operations including shipments and maintenance.
• Present merchandise to promote sales using product knowledge.
• Consistently achieve or exceed sales targets.
• Identify merchandise needs and communicate pricing concerns to management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and financial information by ensuring internal controls and flag potential fraud.

Skills

Customer service

Interpersonal skills

Communication skills

Team player

Attention to detail

Self-starter

Fast-paced environment

Job description

Hibbett, Inc. in Jackson, OH seeks a Sales Associate to deliver quality customer service, drive product sales, and promote merchandise across departments.

The role requires knowledge of products and adherence to store policies to create a standout customer experience. Responsibilities include assisting customers, promoting services, meeting sales goals, supporting daily store operations, and participating in staff meetings.