Customer-First Retail Associate: Shipping & Printing

KABELIN SHIPPING COMPANY; Michigan City (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store in Michigan City, IN is seeking a friendly Sales Associate to deliver exceptional customer service and manage shipping, printing, and business services. You will assist customers, process transactions, and maintain store presentation while following packaging guidelines and coordinating print orders with our print specialist.

Ideal candidates are detail-oriented with strong communication and computer skills, able to multitask and lift up to 30 pounds.

Qualifications

• Customer service experience is preferred.
• Strong written and verbal communication required.
• Able to multitask and stay organized in a retail setting.
• Professional appearance and positive attitude expected.
• Able to lift up to 30 pounds and stand 4–6 hours.

Responsibilities

• Provide outstanding customer service to walk-in customers and telephone inquiries.
• Execute operating procedures established by The UPS Store and Kabelin Shipping.
• Maintain day-to-day store operations and housekeeping standards.
• Communicate effectively with staff and management.
• Maintain merchandising standards and answer questions about products and services.
• Process customer transactions accurately using the POS system.
• Follow packaging requirements to protect customer items.
• Coordinate print and copy tasks, laminating, and binding projects.
• Sell and manage customer mailboxes and handle end-of-day cash.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Professional appearance

Problem solving

Physical stamina

Tools

POS system

Job description

The UPS Store in Michigan City, IN is seeking a friendly Sales Associate to deliver exceptional customer service and manage shipping, printing, and business services. You will assist customers, process transactions, and maintain store presentation while following packaging guidelines and coordinating print orders with our print specialist.

Ideal candidates are detail-oriented with strong communication and computer skills, able to multitask and lift up to 30 pounds.