Customer-First Retail Associate — Growth, Perks & Team Impact

Macy's; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Employee Assistance Program

Paid holidays

Job summary

Macy’s is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find products and services while meeting selling goals. You’ll greet customers, offer personalized recommendations, and connect them with the right items, both on the floor and in the fitting rooms.

The role emphasizes teamwork and a welcoming store environment, with responsibilities including keeping the space inviting, understanding promotions, and supporting a dynamic customer experience

Qualifications

• Read and understand employment policies and safety rules/procedures in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Willingness to open credit accounts and share loyalty benefits; meet daily sales goals.

Responsibilities

• Assist customers with product questions and recommendations to drive sales.
• Greet customers and create welcoming, personalized shopping experiences on the sales floor and fitting rooms.
• Maintain a clean, organized, and inviting selling space; recover floor and fitting rooms as needed.
• Finish strong by explaining loyalty benefits, ensuring customers have what they need, and thanking them personally.

Skills

Customer service

Communication

Teamwork

Sales oriented

Education

High school diploma

Tools

Cash register

Handheld devices

Job description

Macy’s is seeking a Retail Selling Colleague to blend selling with genuine hospitality, helping customers find products and services while meeting selling goals. You’ll greet customers, offer personalized recommendations, and connect them with the right items, both on the floor and in the fitting rooms.

The role emphasizes teamwork and a welcoming store environment, with responsibilities including keeping the space inviting, understanding promotions, and supporting a dynamic customer experience