Customer-First Retail Sales Associate

Bloomingdale's Inc.; Downey (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Inc. is looking for a Retail Selling Colleague to blend selling with genuine hospitality and deliver standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

The role goes beyond cashier duties, emphasizing teamwork, goal achievement, and creating memorable moments. You will help keep the space inviting and support customers throughout their visit.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Must be able to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meeting daily sales goal challenges.
• Enjoy meeting people and sharing information.
• Resourceful and eager to start a new venture with ability to work independently or in a team.
• You can handle electronic devices with ease.

Responsibilities

• On the floor, greet customers with a warm welcome and create personal conversations to build relationships.
• Review sales goals and stay informed on arrivals, trends and promotions to engage and educate customers.
• Maintain a clean, organized, and inviting sales floor and fitting rooms for a seamless shopper experience.
• Finish strong by sharing Loyalty program benefits and ensuring customers have everything they need.

Skills

Customer service

Communication

Teamwork

Sales goals

Adaptability

Cash handling

Job description

Macy's Inc. is looking for a Retail Selling Colleague to blend selling with genuine hospitality and deliver standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

The role goes beyond cashier duties, emphasizing teamwork, goal achievement, and creating memorable moments. You will help keep the space inviting and support customers throughout their visit.