Customer-First Retail Associate — Growth & Perks

Carters Inc.; Los Angeles (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Brand discount

Tuition-free education

GED/English program

Flexible schedules

Job summary

Carter’s Inc. in Los Angeles is seeking a Sales Associate to warmly welcome customers, guide them through our baby essentials, and deliver upbeat service across in-store and omnichannel channels.

You’ll resolve issues promptly, promote current promotions and the loyalty program, and help maintain a clean, organized store environment while supporting a positive shopping experience for families. This role offers flexible schedules, a generous brand discount, and opportunities for professional

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication skills

Multi-tasking

Positive mindset

Job description

Carter’s Inc. in Los Angeles is seeking a Sales Associate to warmly welcome customers, guide them through our baby essentials, and deliver upbeat service across in-store and omnichannel channels.

You’ll resolve issues promptly, promote current promotions and the loyalty program, and help maintain a clean, organized store environment while supporting a positive shopping experience for families. This role offers flexible schedules, a generous brand discount, and opportunities for professional