Customer-First Retail Associate — Flexible Scheduling

Duluth Trading Company; La Crosse (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Daily pay

40% Employee Discount

401(k) Plan

Flexible Scheduling

Job summary

Duluth Trading Company in La Crosse, WI is hiring a Retail Store Associate to deliver WOW! service, help customers with product knowledge, and process transactions.

You’ll greet shoppers, stock and replenish merchandise, maintain clean displays, answer calls, and work as part of a team that values integrity, strong communication, and ownership.

This role supports daily pay, a 40% employee discount, 401(k) eligibility, and flexible scheduling as part of the Dam Good Crew.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer Centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Performs other duties as directed.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to provide solution-oriented, friendly service.
• Layer personalized service into each area of interaction from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Understand the importance of email capture as part of sales and service and executes to standard.
• Respond proactively and provide positive resolutions to customer concerns.
• Answer telephone in a courteous and friendly manner and assist with orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and display standards and keep the sales floor customer ready.
• Ensure cleanliness standards for sales floor, stockroom, restrooms, cash wrap and hospitality area.

Skills

Customer centric

Communication

Teamwork

Ownership

Integrity

Education

High school diploma or equivalent

Job description

Duluth Trading Company in La Crosse, WI is hiring a Retail Store Associate to deliver WOW! service, help customers with product knowledge, and process transactions.

You’ll greet shoppers, stock and replenish merchandise, maintain clean displays, answer calls, and work as part of a team that values integrity, strong communication, and ownership.

This role supports daily pay, a 40% employee discount, 401(k) eligibility, and flexible scheduling as part of the Dam Good Crew.