Customer-Driven Retail Associate | Flexible Scheduling

Duluth Trading Company; Ankeny (IA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Daily pay available

40% Employee Discount

Eligible for 401(k) Plan

Flexible Scheduling

Job summary

Duluth Trading Company is seeking a Retail Store Associate in the United States. You will strive to deliver WOW!

customer service, develop brand knowledge, and provide friendly, solution-oriented assistance at every customer touchpoint. Responsibilities include greeting customers, processing transactions, maintaining store cleanliness and merchandising standards, and collaborating with the team to ensure a superior shopping experience.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Develop an exceptional familiarity with the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers.
• Understand how to layer personalized service into each area of interaction from greeting to fitting room to register.
• Effectively communicate sales and promotions.
• Understand the importance of email capture as part of sales and service and executes to standard.
• Respond proactively and be empowered to provide positive resolutions to customer concerns.
• Answer telephone in a courteous and friendly manner including, but not limited to, giving store greetings, directions to store location, and receiving and filling customer orders.
• Assist in receiving, processing and replenishing merchandise.
• Maintain merchandising, presentation and display standards. Ensure the sales floor is customer ready.
• Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.
• Accurately and efficiently process all register transactions.
• Adhere to all company policies, procedures and practices.
• Perform any other duties as directed by management.

Skills

Customer centric

Ownership

Integrity

Excellent communicator

Team player

Listening

Education

High school diploma or equivalent

Job description

Duluth Trading Company is seeking a Retail Store Associate in the United States. You will strive to deliver WOW!

customer service, develop brand knowledge, and provide friendly, solution-oriented assistance at every customer touchpoint. Responsibilities include greeting customers, processing transactions, maintaining store cleanliness and merchandising standards, and collaborating with the team to ensure a superior shopping experience.