Customer-First Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Wilmington (DE); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid parental leave

Paid holidays/vacation/sick

Credit union

Referral bonuses

Job summary

Marshalls, part of TJX Companies, Inc., is hiring to deliver a high-quality customer experience and maintain a clean, organized store environment. You’ll engage with customers, promote programs, and support store operations across multiple areas to meet business needs.

We value honesty, integrity, and respect, and offer a comprehensive benefits package and growth opportunities within a Fortune 100 company. Join our team and contribute to a premier off-price retail environment.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

lifting duties

Teamwork

Retail experience

Job description

Marshalls, part of TJX Companies, Inc., is hiring to deliver a high-quality customer experience and maintain a clean, organized store environment. You’ll engage with customers, promote programs, and support store operations across multiple areas to meet business needs.

We value honesty, integrity, and respect, and offer a comprehensive benefits package and growth opportunities within a Fortune 100 company. Join our team and contribute to a premier off-price retail environment.