Customer-First Retail Associate — Flexible Hours & Growth

Carter's Retail Inc.; Triple Lakes (MD); On-site; USD 19,000 - 22,000; Full time

Job summary

Carter's Retail Inc. is hiring a Sales Associate in the United States, Maryland area. You will be the first face of the brand for growing families, greet customers, explain baby essentials, and help parents prepare for back-to-school moments.

You will balance multiple customers in a busy store, resolve issues, and promote omnichannel shopping. You’ll execute POS transactions, stock replenishment, and maintain a clean, safe store.

Qualifications

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Job description

Carter's Retail Inc. is hiring a Sales Associate in the United States, Maryland area. You will be the first face of the brand for growing families, greet customers, explain baby essentials, and help parents prepare for back-to-school moments.

You will balance multiple customers in a busy store, resolve issues, and promote omnichannel shopping. You’ll execute POS transactions, stock replenishment, and maintain a clean, safe store.