Customer-Focused Sales Associate - Kids Clothing

Carters; Potomac (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

30% employee discount

Referral bonuses

Job summary

Carter's is seeking a Sales Associate in Maryland to be the first face of the brand for growing families. You will greet customers, explain product styles, and help prepare families for everyday moments and school readiness.

Join a welcoming, inclusive team with opportunities for growth, a 30% brand discount, and referral bonuses. This role supports a fast-paced retail environment with a focus on customer service and accurate POS transactions.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Positive and solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Positive attitude

Job description

Carter's is seeking a Sales Associate in Maryland to be the first face of the brand for growing families. You will greet customers, explain product styles, and help prepare families for everyday moments and school readiness.

Join a welcoming, inclusive team with opportunities for growth, a 30% brand discount, and referral bonuses. This role supports a fast-paced retail environment with a focus on customer service and accurate POS transactions.