Customer-First Retail Associate — Baby & Kids Brands

Carter's Retail Inc.; Osage Beach (MO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

30% discount on our brands

GED / tuition-free degree program

English language learning support

Job summary

Carter's Retail Inc. in Osage Beach, MO is seeking a Sales Associate to be the first face of the brand for growing families.

You will greet customers, explain product styles and benefits, and help them prepare for important moments from daily needs to school starts. This role offers an inclusive environment, opportunities to learn about omnichannel shopping, and a chance to grow with training and development programs.

Qualifications

• Customer-focused mindset with solutions orientation.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Resolve issues for customers and balance multiple customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Explain current promotions and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Problem solving

Job description

Carter's Retail Inc. in Osage Beach, MO is seeking a Sales Associate to be the first face of the brand for growing families.

You will greet customers, explain product styles and benefits, and help them prepare for important moments from daily needs to school starts. This role offers an inclusive environment, opportunities to learn about omnichannel shopping, and a chance to grow with training and development programs.