Retail Sales Associate – Baby & Kids

Carter's Inc.; Pennsylvania; Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

30% employee discount

Mental health benefits

Referral bonuses

Tuition-free GED or degree program

Career development programs

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, showcase baby essentials, and help prepare for school moments while delivering friendly, knowledgeable service.

In a fast-paced retail setting, you will process POS transactions, assist with floor replenishment, and explain promotions and loyalty programs. Carter’s values teamwork, growth, and inclusive environments and offers development opportunities and benefits.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Positive mindset

Tools

POS system

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, showcase baby essentials, and help prepare for school moments while delivering friendly, knowledgeable service.

In a fast-paced retail setting, you will process POS transactions, assist with floor replenishment, and explain promotions and loyalty programs. Carter’s values teamwork, growth, and inclusive environments and offers development opportunities and benefits.