Brand-Driven Retail Associate (Flexible Hours)

Carter's, Inc.; Norfolk (VA); Hybrid; USD 17,000 - 19,000; Full time

Benefits offered by this job

30% employee discount

Training & development programs

Flexible scheduling

Job summary

Carter’s, Inc. in Norfolk, VA is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain product styles and benefits, and help families prep for everyday moments.

You’ll contribute to a welcoming, inclusive environment that values teamwork and personal growth. The role requires customer service focus, strong communication, and the ability to balance multiple customers in a fast-paced retail setting.

Qualifications

• Customer service experience preferred.
• Able to communicate clearly with customers and team members.
• Comfortable handling multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with products.
• Resolve issues for customers and balance multiple customers in a busy setting.
• Assist with omnichannel shopping to ensure a positive experience.
• Process point-of-sale transactions efficiently.
• Complete floor replenishment and shipments as needed.
• Highlight promotions and brand loyalty programs to customers.

Skills

Customer service

Communication skills

Multi-tasking

Guest experience

Job description

Carter’s, Inc. in Norfolk, VA is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain product styles and benefits, and help families prep for everyday moments.

You’ll contribute to a welcoming, inclusive environment that values teamwork and personal growth. The role requires customer service focus, strong communication, and the ability to balance multiple customers in a fast-paced retail setting.