Customer-First Retail Associate

Ross Stores, Inc.; Santa Rosa (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in California to ensure a positive shopping experience for customers. You will greet customers, assist with merchandise, and process transactions while maintaining store cleanliness and following company standards.

Responsibilities include safe shopping environment, loss prevention awareness, and presenting merchandise per guidelines. This role supports the brand and works across store areas as needed.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Maintains eye contact, smiles, and greets customers in a courteous and friendly manner.
• Maintains a clean work area and ensures proper merchandise presentation.
• Assists customers with merchandise and answers questions in a polite and knowledgeable manner.
• Processes transactions accurately and handles cash, checks, or card payments following procedures.
• Represents the Ross brand and adheres to loss prevention policies.
• Performs cleaning duties and maintains a safe, secure shopping environment.

Skills

Communication

Math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate in California to ensure a positive shopping experience for customers. You will greet customers, assist with merchandise, and process transactions while maintaining store cleanliness and following company standards.

Responsibilities include safe shopping environment, loss prevention awareness, and presenting merchandise per guidelines. This role supports the brand and works across store areas as needed.