Customer-First Retail Associate

Ross Stores; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate greets customers, assists with merchandise, and maintains a clean, organized store according to company standards.

The role emphasizes eye contact, friendly service, teamwork, and adherence to store policies while delivering efficient service and supporting loss prevention practices. Training and growth opportunities are provided.

Qualifications

• Ability to communicate with customers and team in a friendly, respectful manner.
• Ability to perform basic mathematical calculations used in retail.

Responsibilities

• Greet customers and assist with merchandise and questions.
• Maintain store cleanliness and organize shelves and displays.
• Operate cash register and process transactions accurately.
• Follow loss prevention and safety procedures at all times.
• Provide courteous, professional service and support to team members.

Skills

Customer service

Communication

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate greets customers, assists with merchandise, and maintains a clean, organized store according to company standards.

The role emphasizes eye contact, friendly service, teamwork, and adherence to store policies while delivering efficient service and supporting loss prevention practices. Training and growth opportunities are provided.