Customer-First Retail Associate & Cashier

Ross Stores, Inc.; Whitehall (Lehigh County); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to create a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, safe store environment while following company policies.

This role requires friendly communication, teamwork, and adherence to loss prevention and cash handling procedures during daily operations. Join a team focused on customer satisfaction and operational excellence across all store areas, maintaining brand standards and supporting

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Provide friendly, courteous customer service and greet customers.
• Maintain safety and store cleanliness; report unsafe conditions.
• Assist customers with merchandise and questions; operate registers.
• Stock and merchandise to planograms; support floor replenishment.
• Follow MOS, loss prevention and cash handling procedures.

Skills

Customer communication

Math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate to create a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, safe store environment while following company policies.

This role requires friendly communication, teamwork, and adherence to loss prevention and cash handling procedures during daily operations. Join a team focused on customer satisfaction and operational excellence across all store areas, maintaining brand standards and supporting