Customer-First Retail Associate

The TJX Companies, Inc.; Rochester (MI); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits (medical/dental/vision

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfying customer experience while maintaining a clean, organized store environment in Rochester, MI. You will engage customers, promote loyalty programs, and support store operations with accuracy and integrity.

The role requires flexibility, strong communication, and teamwork across departments. Starting pay ranges from $12.00 to $12.50 per hour, with eligibility for benefits and growth opportunities

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Model customer experience practices with internal and external customers.
• Uphold store standards and maintain cleanliness and organization.
• Ring customer purchases/returns accurately and handle cash/change per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and safety programs.
• Support shrink reduction goals and loss prevention initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfying customer experience while maintaining a clean, organized store environment in Rochester, MI. You will engage customers, promote loyalty programs, and support store operations with accuracy and integrity.

The role requires flexibility, strong communication, and teamwork across departments. Starting pay ranges from $12.00 to $12.50 per hour, with eligibility for benefits and growth opportunities