Part-Time Retail Floor Associate – Customer Experience

The TJX Companies, Inc.; Rochester (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Employee assistance program (EAP)

Health insurance

Paid holidays

Job summary

Marshalls in Rochester, MN is part of The TJX Companies, Inc., a Fortune 100 off-price retailer. This role focuses on delivering a highly satisfied customer experience by engaging with customers, upholding store standards, and promoting loyalty programs.

Associates contribute to a clean, organized store and support various departments as needed. The position emphasizes teamwork, adaptability, and consistent adherence to policies while offering competitive pay and benefits.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

Marshalls in Rochester, MN is part of The TJX Companies, Inc., a Fortune 100 off-price retailer. This role focuses on delivering a highly satisfied customer experience by engaging with customers, upholding store standards, and promoting loyalty programs.

Associates contribute to a clean, organized store and support various departments as needed. The position emphasizes teamwork, adaptability, and consistent adherence to policies while offering competitive pay and benefits.