Customer-First Retail Associate

Ross Stores, Inc.; New Jersey; On-site; USD 22,000 - 23,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience.

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards, maintains a clean work area, and ensures proper merchandise presentation. The role spans multiple store areas as needed.

Qualifications

• Ability to communicate with Customers and team members professionally.
• Basic math skills for transactions and counting change.
• Awareness of safety procedures and loss prevention basics.

Responsibilities

• Greet customers, provide assistance, and process purchases at the register.
• Maintain a clean, organized sales floor and replenish merchandise as needed.
• Ensure safe, courteous service and report issues to leadership.
• Protect company assets and follow MOS/transaction procedures.

Skills

Customer service

Communication

Mathematical skills

Safety awareness

Flexibility

Tools

POS registers

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience.

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards, maintains a clean work area, and ensures proper merchandise presentation. The role spans multiple store areas as needed.