Customer-First Retail Associate

Ross Stores; Louisville (KY); On-site; USD 19,286 - 23,419; Full time

Job summary

Ross Stores in Louisville, KY is hiring a Retail Associate to help create a positive shopping experience. You will greet customers, assist with merchandise, and ensure clean, organized presentation across departments.

You will engage with customers at the register, handle transactions, and follow store policies to protect assets. The role emphasizes safety, teamwork, and providing friendly, helpful service in a fast-paced environment.

Qualifications

• Ability to communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative manner.
• Ability to perform basic math calculations used in retail.
• Capacity to stand, walk, and perform tasks throughout shift.

Responsibilities

• Greet Customers and provide courteous, friendly service.
• Maintain a clean, organized store and merchandise presentation.
• Assist customers at the register and answer questions knowledgeably.
• Follow store policies and procedures to ensure safety and loss prevention.

Skills

Customer service

Communication

Safety awareness

Merchandising

Cash handling

Tools

PDTs

POS system

Job description

Ross Stores in Louisville, KY is hiring a Retail Associate to help create a positive shopping experience. You will greet customers, assist with merchandise, and ensure clean, organized presentation across departments.

You will engage with customers at the register, handle transactions, and follow store policies to protect assets. The role emphasizes safety, teamwork, and providing friendly, helpful service in a fast-paced environment.