Customer-First Retail Associate

Kroger; Colorado Springs (CO); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger in Colorado Springs is seeking a customer-focused team member to create an outstanding shopping experience, assist the department manager in achieving sales goals, and uphold food safety and quality standards while embracing our Customer 1st strategy.

You will help answer questions, stock and label merchandise, monitor product freshness, and contribute to a safe, welcoming store environment. Previous retail experience and good communication are valued.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math for everyday transactions.
• Effective communication with customers and team members.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items and inform customers about specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and report safety risks.

Skills

Stress management

Basic math

Communication skills

Retail experience

Second language

Job description

Kroger in Colorado Springs is seeking a customer-focused team member to create an outstanding shopping experience, assist the department manager in achieving sales goals, and uphold food safety and quality standards while embracing our Customer 1st strategy.

You will help answer questions, stock and label merchandise, monitor product freshness, and contribute to a safe, welcoming store environment. Previous retail experience and good communication are valued.