Customer-First Retail Associate

Ross Stores, Inc.; Baton Rouge (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in Baton Rouge to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized sales floors while following store standards.

Responsibilities include helping customers at the register, answering questions, and supporting loss prevention and safety practices. The role emphasizes teamwork, attentiveness, and delivering friendly service in a fast-paced off-price environment.

Qualifications

• Must communicate clearly with Customers, Associates and Store Leadership.
• Basic math skills for transactions and POS handling.

Responsibilities

• Safety is the top priority and must follow safe practices on the sales floor.
• Greet Customers with eye contact and a friendly greeting; assist with merchandise and questions.
• Handle register transactions and help Customers efficiently and courteously.
• Represent the Ross brand with integrity and professionalism at all times.
• Follow MOS and loss prevention policies; report unsafe conditions to leadership.
• Maintain a neat, clean, and organized store per company guidelines.

Skills

Customer service

Communication skills

Job description

Ross Stores, Inc. is seeking a Retail Associate in Baton Rouge to deliver a positive shopping experience. You will greet customers, assist with merchandise, and maintain clean, organized sales floors while following store standards.

Responsibilities include helping customers at the register, answering questions, and supporting loss prevention and safety practices. The role emphasizes teamwork, attentiveness, and delivering friendly service in a fast-paced off-price environment.