Customer-First Project Manager: Onboarding & Delivery

Hyve Solutions; Fremont (CA); Hybrid; USD 100,000 - 125,000; Full time

Benefits offered by this job

Flexible Spending Account

Health Savings Account

Mental Health Care

401K with match

Paid Holidays, Vacation & Sick Days

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions in Fremont, CA seeks a Customer-Facing Project Manager to lead onboarding through delivery. You will partner with Sales, Engineering, IT, and Operations to translate customer needs into successful outcomes and ensure a seamless experience from initial integration to steady-state operations.

The role requires 5+ years in customer-facing project management, strong communication, and experience with onboarding/integration.

Qualifications

• 5+ years of project management in customer-facing environments.
• Experience with onboarding, implementation, or integration projects.
• Strong communication, stakeholder management and problem-solving skills.

Responsibilities

• Own customer onboarding and delivery lifecycle.
• Lead cross-functional delivery across Sales, Engineering, IT, and Operations.
• Develop project plans, timelines, and deliverables aligned with goals.
• Manage risks and escalations to ensure on-time delivery.

Skills

Project management

Stakeholder management

Customer relationships

Communication

Agile delivery

Hybrid delivery

PMP certification

Job description

Hyve Solutions in Fremont, CA seeks a Customer-Facing Project Manager to lead onboarding through delivery. You will partner with Sales, Engineering, IT, and Operations to translate customer needs into successful outcomes and ensure a seamless experience from initial integration to steady-state operations.

The role requires 5+ years in customer-facing project management, strong communication, and experience with onboarding/integration.