Customer-First Merchandising Associate

The TJX Companies, Inc.; Franklin (TN); On-site; USD 20,000 - 21,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care

Job summary

The TJX Companies, Inc. in Franklin, TN is seeking a customer-focused team member to deliver a highly satisfied shopping experience. You will engage with customers, maintain a clean store, and support all operations to meet business needs.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards. The role requires strong communication, multitasking, and adaptability to changes in direction while contributing to a collaborative store

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Provides and accepts recognition and constructive feedback.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety practices.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Organizational skills

Multi-tasking

Job description

The TJX Companies, Inc. in Franklin, TN is seeking a customer-focused team member to deliver a highly satisfied shopping experience. You will engage with customers, maintain a clean store, and support all operations to meet business needs.

Responsibilities include processing transactions, promoting loyalty programs, and upholding merchandising standards. The role requires strong communication, multitasking, and adaptability to changes in direction while contributing to a collaborative store