Customer-First Hub & Van Delivery Specialist

West Marine; Key Largo (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical/dental/vision

401k

Paid time off

Job summary

West Marine in Florida is seeking a Hub Delivery Associate to support fulfillment operations under limited supervision, focusing on accurate order processing, routing, and exceptional customer service. You will load vehicles, use routing apps, and maintain vehicle condition while communicating promotions to customers.

The role requires a high school diploma, valid driver license, ability to lift up to 50 pounds, and readiness for Hazardous Materials and Forklift certifications.

Qualifications

• High school diploma or equivalent required.
• Must maintain valid driver's license and satisfactory driving record.
• Ability to obtain Hazardous Materials Certification and Forklift Operator Certification.

Responsibilities

• Collaborate with Hub Manager to process and fulfill customer orders efficiently.
• Communicate with customers and managers to ensure an excellent shopping experience.
• Load vehicle to support routing sequence and use routing apps for delivery and pickup.
• Provide quality delivery practices including timeliness and safe handling.
• Document deliveries using company-provided technology.
• Interact with customers during deliveries and inform them of events and promotions.

Skills

Customer Service

Verbal Communication

Written Communication

Attention to Detail

Time Management

Hazardous Materials Certification

Forklift Certification

Driver's License

Education

High School Diploma

Job description

West Marine in Florida is seeking a Hub Delivery Associate to support fulfillment operations under limited supervision, focusing on accurate order processing, routing, and exceptional customer service. You will load vehicles, use routing apps, and maintain vehicle condition while communicating promotions to customers.

The role requires a high school diploma, valid driver license, ability to lift up to 50 pounds, and readiness for Hazardous Materials and Forklift certifications.