Customer-First Fulfillment Specialist - Fast & Safe

Lowe's Companies, Inc.; West Saint Paul (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Employee Discount

Tuition assistance

Life and Disability insurance

Parental leave

Education support programs

Job summary

Lowe's Companies, Inc. is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness.

You will maintain clean staging areas, deliver excellent service, validate orders, and connect customers with the right associates when needed. You will operate powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow safety requirements, supporting inventory accuracy and collaborating with leadership to resolve short picks.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer proficiency

Retail technology familiarity

Powered Equipment Certification

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness.

You will maintain clean staging areas, deliver excellent service, validate orders, and connect customers with the right associates when needed. You will operate powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow safety requirements, supporting inventory accuracy and collaborating with leadership to resolve short picks.