Customer-First Fulfillment Specialist

Lowe's Companies, Inc.; Brookings (SD); On-site; USD 21,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a hardworking associate in Brookings, SD to pick, stage, inspect, and fulfill customer orders with accuracy and speed.

You will keep areas safe and organized while assisting customers and connecting them with the right team members. Responsibilities include operating powered equipment with proper certification, maintaining SIMS compliance, and supporting inventory accuracy.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification is required (if not already certified, must be obtained).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, maintaining clean, organized, and safe staging areas.
• Deliver excellent service by selecting quality items, validating orders, answering questions, and directing customers to the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy using the Orders App, maintain SIMS compliance, and work with leadership to resolve short picks.
• Complete administrative and readiness tasks, audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.
• Perform duties with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

6 months computer experience

6 months retail tech experience

Education

High school diploma or GED

Tools

Powered equipment certification (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck)

Job description

Lowe's Companies, Inc. is seeking a hardworking associate in Brookings, SD to pick, stage, inspect, and fulfill customer orders with accuracy and speed.

You will keep areas safe and organized while assisting customers and connecting them with the right team members. Responsibilities include operating powered equipment with proper certification, maintaining SIMS compliance, and supporting inventory accuracy.