Customer-First Front End & Utility Pro

Kroger Co.; Plano (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger Co. Plano store is seeking a customer service-oriented associate who helps create an outstanding shopping experience and clean, safe environment. You will answer questions, suggest products, maintain department cleanliness, and support safety programs.

Successful candidates communicate effectively, handle stressful situations, and may speak another language. Retail experience and a willingness to assist customers are valued at Kroger Co.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Basic knowledge of electronics and electricity.
• Retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates
• Create an environment where customers feel welcome and valued by answering questions about products in the department and store
• Know products in the department and respond to questions with suggestions
• Clean up spills and collect trash inside store and parking lot
• Maintain cleanliness of department and other areas assigned
• Display a positive attitude
• Reinforce safety programs by following procedures and reporting unsafe conditions
• Inspect equipment and notify management of needed repairs
• Notify management of customer or employee accidents
• Report safety risks or illegal activity (robbery, theft or fraud)
• Collaborate with team members to encourage teamwork
• Adhere to all laws and company guidelines
• Must be able to perform essential functions with or without accommodation

Skills

Ability to handle stressful situations

Effective communication skills

Job description

Kroger Co. Plano store is seeking a customer service-oriented associate who helps create an outstanding shopping experience and clean, safe environment. You will answer questions, suggest products, maintain department cleanliness, and support safety programs.

Successful candidates communicate effectively, handle stressful situations, and may speak another language. Retail experience and a willingness to assist customers are valued at Kroger Co.