Customer-First Checkout Specialist

Brobston Group; Altoona (IA); On-site; USD 24,000 - 30,000; Full time

Job summary

Brobston Group in Altoona, IA seeks a Store Support Cashier to provide a customer-first checkout experience, process transactions accurately, maintain a clean cashwrap, and support store operations.

You will greet customers, share product knowledge, assist with cross-selling, and ensure profiles and salesperson data are kept up-to-date in the POS system. Flexibility for day/evening/weekends is required.

Qualifications

• Retail or similar experience in a complex, high-volume, or high-profile environment is preferred.
• Strong communication skills and the ability to build positive working relationships.
• Ability to operate a register, stand and walk for extended periods, and lift up to 30 pounds.

Responsibilities

• Greet customers, answer inquiries, share product knowledge, and support cross-selling and upselling.
• Process sales, returns, promotions, and Ship to Home orders accurately while maintaining customer profiles and salesperson data in the POS system.
• Keep the cashwrap and queue area clean, support visual merchandising, and communicate product opportunities to management.
• Complete required training, collaborate with the team, and uphold company standards and policies.

Skills

Customer service

Communication

Upselling

Product knowledge

POS operation

Tools

POS system software

Job description

Brobston Group in Altoona, IA seeks a Store Support Cashier to provide a customer-first checkout experience, process transactions accurately, maintain a clean cashwrap, and support store operations.

You will greet customers, share product knowledge, assist with cross-selling, and ensure profiles and salesperson data are kept up-to-date in the POS system. Flexibility for day/evening/weekends is required.