Customer-First Cashier | Sales, Service & Rewards

JCPenney; Matteson (IL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Eight paid holidays

Job summary

JCPenney is hiring a Cashier to deliver strong customer service and sales experience at the checkout. You will greet customers, assist with programs, and handle returns and sign-offs while ensuring accuracy and friendly service.

You will also support omnichannel tasks, recovery, and inventory processes, while contributing to safety, shrink reduction, and performance goals. This role emphasizes responsive service and efficient operations across all checkout activities.

Qualifications

• Greet and assist customers while providing excellent service.
• Complete checkout processes, including returns and re-ticketing.
• Assist with omnichannel efforts, recovery, and inventory processes.
• Support shrink and safety initiatives while meeting performance standards.

Responsibilities

• Greet and assist customers while providing excellent service, engaging them to resolve problems with credit, rewards, and gift card programs.
• Complete checkout processes, including returns, re-ticketing, and signing at checkouts; assist merchandising and replenishment.
• Assist with omnichannel efforts, recovery, put-backs, fitting room maintenance, and inventory processes.
• Support company shrink and safety initiatives; meet performance standards including iCAP, sales, service, productivity, and attendance.

Skills

Customer service

Sales

Point of Sale

Inventory support

Tools

Mobile Warrior POS

Job description

JCPenney is hiring a Cashier to deliver strong customer service and sales experience at the checkout. You will greet customers, assist with programs, and handle returns and sign-offs while ensuring accuracy and friendly service.

You will also support omnichannel tasks, recovery, and inventory processes, while contributing to safety, shrink reduction, and performance goals. This role emphasizes responsive service and efficient operations across all checkout activities.