Customer-First Cashier: Elevate Service & Sales

JCPenney; West Valley City (UT); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision benefits

Life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney is seeking a Cashier to deliver friendly customer service and a seamless sales experience at the register. You will handle checkout processes, assist with returns, and support omnichannel efforts while maintaining store standards.

This role emphasizes accuracy, safety, and teamwork. You will engage customers, promote programs, and help keep inventories and displays in order as part of daily operations.

Qualifications

• Experience delivering friendly customer service and handling transactions at a checkout.
• Ability to operate POS systems and assist with returns and exchanges.
• Willingness to support omnichannel initiatives and inventory recovery.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing and supports merchandising standards.
• General Operations - Assists with Omnichannel efforts, recovery, put backs and fitting room maintenance.
• Performance Standards - Supports shrink and safety initiatives and meets performance targets.

Skills

Customer service

Cash handling

POS experience

Sales

Communication

Tools

POS Mobile Warrior

Job description

JCPenney is seeking a Cashier to deliver friendly customer service and a seamless sales experience at the register. You will handle checkout processes, assist with returns, and support omnichannel efforts while maintaining store standards.

This role emphasizes accuracy, safety, and teamwork. You will engage customers, promote programs, and help keep inventories and displays in order as part of daily operations.