Customer-First Cashier & Sales Pro

JCPenney; Chandler (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Employee discount

Paid holidays

Job summary

JCPenney is seeking a Cashier to deliver exceptional customer service and drive sales through efficient checkout and store processes. You will greet customers, assist with rewards and gift cards, and support omnichannel initiatives to enhance the shopping experience.

You will handle returns, maintain proper checkout standards, and participate in inventory and recovery tasks. The role requires adherence to safety and performance standards and a focus on customer satisfaction.

Qualifications

• Provide excellent customer service and resolve issues to enhance the customer experience.
• Assist customers with rewards and gift card programs and promote store programs.
• Drive sales and service through proactive engagement and POS usage.

Responsibilities

• Greet customers and provide assistance to ensure a positive shopping experience.
• Complete checkout processes, handle returns and re-ticketing, and maintain signing standards at checkouts.
• Support omnichannel efforts, assist with recovery and inventory tasks, and participate in annual inventory processes.
• Adhere to shrink and safety initiatives and meet performance standards including iCAP, productivity and attendance.

Skills

Customer service

Problem solving

Teamwork

Communication

Job description

JCPenney is seeking a Cashier to deliver exceptional customer service and drive sales through efficient checkout and store processes. You will greet customers, assist with rewards and gift cards, and support omnichannel initiatives to enhance the shopping experience.

You will handle returns, maintain proper checkout standards, and participate in inventory and recovery tasks. The role requires adherence to safety and performance standards and a focus on customer satisfaction.